How will my leather piece age?
Full-grain leather develops a patina through light, touch and everyday use. Color can deepen and small marks may blend into the surface over time.
When will my order dispatch?
In-stock orders are normally dispatched within 3 business days, Monday through Friday excluding United States federal holidays.
How long does delivery take?
Standard United States delivery is estimated at 3–7 business days after dispatch. Carrier delays can occasionally extend that estimate.
Where do you ship?
We currently accept and deliver orders only within the United States.
What is the return policy?
Request an authorized return within 14 calendar days after delivery. Items must be unused and in their original condition. The customer pays return shipping for eligible change-of-mind returns.
Can I return a personalized piece?
Personalized or monogrammed products are final sale unless they arrive damaged, defective or incorrect.
Do you offer exchanges?
We do not offer direct exchanges. Return an eligible item for a refund and place a separate order.
How can I track my order?
Sign in to your account to view order status and tracking information. You can also contact client care with your order number.